9.) I want my POS to contribute to Organizing Operating Processes. My staff needs to know what to do when it gets busy. How can the POS help with that?

Developing the structure of your organization and the processes that make it tick can make or break any establishment.  POS Systems boast efficiency, reporting and more.  How to close, options to work with servers and bartenders generally are not fully explained.  That’s where 2TouchPOS comes in! When your establishment chooses the 2TouchPOS, you are actually adopting a specific approach in managing your business. 

            

There are some elements you will have to decide to set up your management processes.  For example, will your servers have a cash drawer; or will they be responsible for carrying their own bank and only process charges using their workstation?  Will your bartenders re-initialize their drawer at the beginning of their shift to verify starting cash?  Will you set up a system that includes cash drops to limit drawer amounts during a busy night?  How would you implement security for a plan like this?  Will your bartenders count cash at the end of the night to verify ending cash balance?  Who will void or comp items?  Who will run the shift end reports?  How will your managers handle order discrepancies to smooth interactions between the kitchen and staff, you have the option to complete these activities using the 2TouchPOS system!  Just say the word and our tech team will implement the system the way you WANT your business to run. Ahh yes there it is;  FLEXIBILITY. You have choices.

When you use the 2TouchPOS system your establishment is adopting an employee management process.  Your employee information is stored in the 2TouchPOS System.  Once entered your employee is attached to designated positions and permissions for access to the different POS functions. The computer will be set up to control how the defined user interacts with the 2TouchPOS system and, when an employee reaches a point where they cannot complete a function they have to talk to a manager to get the function processed.  Your team will open a channel of communication like never before! The servers and the bartender will talk to the manager when they need to fix a problem and your manager will better correspond with customers, the kitchen, and your front of the house team.  During the shift, 2TouchPOS directs your processes, improves your communication, and boosts your efficiency.

Another component of the 2TouchPOS system is the built in Customer Account processes.  When you get the 2TouchPOS system, your staff will be able to promote a cohesive customer experience using the Customer Account Feature. So even when you are busy, during peak season your staff will know what to do and when they need your manager’s input! So Number 9 in our countdown- yeah we’ve GOT THIS.

GET Busy with 2TouchPOS! Got Questions? We Have Answers.