1.) What is the business like that I’m buying from; I need honesty, I need Pricing, I need a Partner that GIVES me Peace of Mind. I want support when I need it; is the support really 24/7? Who Are these PEOPLE? Will I like them and TRUST them for MY business needs?

The perspective Point of Sale Buyer deserves honesty, pricing information and peace of mind.  Comparing the system ‘apples to apples’ is important.

For example, some of our competitors have a system that is geared more toward retail.  It is important to ask if the system you are previewing was actually designed for restaurants.  Some software packages are set up and that’s it. There is no custom configuration; each establishment is set up the same across the board.  Sometimes for special dishes and theme establishments, this isn’t always appropriate.  Our system is different at every establishment using the 2Touch Software.

We have noticed that there are competitors of 2Touch that offer Free Hardware.  This is exciting but if you read on; the fine print displays qualifying circumstances.  With monthly fees and contracts, the perspective Point of Sale buyer might find that comparing and contrasting these expenses per month would eventually reveal that the system actually is expensive.  Comparative Pricing is a consideration however, when there are options to get your Point of Sale in place YOU can pick and choose which pricing structure will work for you. Get to know what you are actually getting.  Make sure you weigh monthly fees and any additional costs of doing business with each company you review. Ask questions and spend the time,  your Point of Sale system will play an integral role in establishing operational processes. At 2TouchPOS, we can help you get the most out of your purchase.  

As far as your partner giving you ‘peace of mind’  we can offer some advice. Ask for a demonstration and ask questions.  See how patient your account manager is with your question and requests. Listen to their voice and watch how well your account manager uses the system.  Most account managers don’t use the POS software they sell every day, however if they know the system well enough from a user standpoint that should be an indication that they believe in the software and have perhaps used it in a practical manner.  At 2TouchPOS our Account Managers have used the software in the restaurant or bar environment. Our team has been there done that, and we know how to make the system work for you.

To find out more about our company, our team and our history visit our site! www.2touchpos.com. You can learn how our company started and how our software evolved!  Our support is 24/7.  Our tech team members have schedules that rotate with customers in mind.  We know that new customers might need the support at 2AM and hey; we are there!

As for working with your point of sale company and building a relationship with your provider, you will have to develop a rapport that makes you comfortable!  Sure we would like to be included as you are measuring up companies.  The main thing is that you work with a software company that you know will support you that way you need them to.  We know it could be us so let’s see what you think!

We are ready to get to know more about what you need. Contact us!