Eric Elwell CEO 2TouchPOS

Credit Cards Now you pay for people paying you.   Yeah seriously it is true!   Think about the payment processing business how it works and how we have all been sucked in. Sorry folks at this point; there is no going back.   We have to get on the bandwagon and play the game or, we are going to lose out.   Almost every business I know of that sells something is offering the option to patrons to pay with plastic.   I know of one gas station out in the country about an hour away from where I live that is cash only.   That is the only place that I can think of that will not take plastic.   Man, things have changed! Since using cards to pay has become commonplace it seems as though we all should be able to get with the program.   There should be an easy way to make them work correctly every time.   There have always been problems with swiping.   Sometimes card member information had to be manually entered so that the c...

The Concept of Continuous Improvement Applied to the Hospitality Industry Some people think that restaurants and bars take completely different approaches in managing their business.   For restaurants, it is all about creating a great atmosphere, and serving great food and promoting great service.   For bars, it is about speed, fast money exchange, and personality.   It is my opinion that the same rings true for nightclubs, bars, and restaurants.   Whatever your business is you have to plan for success.                When things start to slump or business takes a downward turn any establishment owner begins to think about how they can make things better.   I have been asked to give advice to owners and what I tell them are suggestions for managing in the long term.   Whether you are a bar, nightclub, sandwich shop, barista or a restaurant it makes no difference.   You nee...

As a quick follow up to my previous posts, I would like to provide you with this link to an article that I know you’ll appreciate.   It is entitled Why Data is the Real MVP .   Night Club and Bar Magazine offer many articles that provide options that you can implement to improve your business.   If you have the time read a few of the other articles from the site they offer business tips from improving your venue to Improving your customer experience. There is an entire section on the site to assist you with promotions offering suggestions with ideas that you can easily implement using 2TouchPOS.

Getting to know more about how your business is doing is sort of like going to the Dr. for a checkup!   Yes you’ll have to get a thorough look at every report and make sure your sales are progressing and are as profitable as you have planned them to be. Just like the Dr. you will identify problems and diagnose issues so that you can keep the health of your establishment on track. In my previous blog, I talked a bit about using goal-setting tactics to strategize for your expected growth in the upcoming year.   Using the three management practices as your goal-setting toolbox has some great benefits. Just remember that the benefits also include having   staff members invested in your plans.   This creates better outcomes for you and your business and motivates you to monitor your sales more closely; so that you will check pricing and profits consistently ensuring your overall success. Sometimes pushing your staff toward a goal means that you need to stay one-st...