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Our Tech Team Works for YOU!

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2TouchPOS Team Members: We have a Call Center Technician group that understands the restaurant business.   They will be supporting the project from the very beginning providing you with ongoing support as needed.  Our team leader is highly skilled at coordinating and ensuring that great customer service is provided . Each of our employees have worked in the business in one capacity or another because of this, we have a deepened understanding of your concerns and requirements.     2TouchPOS uses a Detailed Approach Timeline: Our typical timeline would be 3-4 weeks.   We would plan to build your system and provide you with the staff necessary as soon as we receive your information.   As a 2TouchPOS partner;   information flows both ways. We will need your information details and we will continue to ask you for what we need to set up your system for you. Your input is necessary while we build your system together. Assist...
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Credit Card Processors and 2TouchPOS

      Setting up your Credit Card Processor to work with the 2TouchPOS System.   Since October 2015 Credit Card procedures have changed and the global marketplace has a mandate to become EMV Compliant.   The big news is that since the mandate was rolled out; members of the hospitality industry have been actively working on developing solutions that provide the appropriate flexibility.   We want to conduct business the way we always have providing our customers with the flexibility to start a tab, add a tip, and have our transactions posted later in the sales process.   What this actually means is we need processing partners who can do the following:   Process tips process authorization at the time of the sale but submit transaction later without re-keying information. provide a flexible platform include a tip line provide options for verifying cards when the system is off line or the internet connection i...
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Management Secrets

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The Concept of Continuous Improvement Applied to the Hospitality Industry Some people think that restaurants and bars take completely different approaches in managing their business.   For restaurants, it is all about creating a great atmosphere, and serving great food and promoting great service.   For bars, it is about speed, fast money exchange, and personality.   It is my opinion that the same rings true for nightclubs, bars, and restaurants.   Whatever your business is you have to plan for success.                When things start to slump or business takes a downward turn any establishment owner begins to think about how they can make things better.   I have been asked to give advice to owners and what I tell them are suggestions for managing in the long term.   Whether you are a bar, nightclub, sandwich shop, barista or a restaurant it makes no difference.   You nee...
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